Whitelist Us
E-mail and Internet companies use filters to stop spam. Sometime these programs block e-mail you want to get. We ask that you add us to your trusted list of senders, contacts, or address book, all also known as “whitelisting”, to ensure you continue receiving our messages. Read below to learn how for your specific service provider.
iPhone
1. Tap the sender’s from name
2. Choose “Create New Contact”
3. Tap “Done” to save
Android
1. Tap the picture of the sender
2. Tap the add to contacts icon
3. Tap “Create new contact”
4. Choose the correct account if you are signed into multiple email accounts
5. Tap the check mark to save
Gmail
1. Open the email in your inbox
2. Hover over the sender’s name
3. Select “Add to contacts” to save the sender to your Contacts list
You can also whitelist in Gmail before opening the email: Just hover over the sender’s name next to the subject line and select “Add to contacts” to save to your Contacts list.
How to move senders to your Gmail Primary Tab
1. Drag the email from your Promotions tab to your Primary tab
2. When asked, “Do this for future messages?” select “Yes”
Apple Mail
1. Open the email in your inbox
2. Click on the sender’s email address
3. Click “Add to Contacts”
Outlook 2003 (and higher)
1. Open the email in your inbox
2. Right click “Click here” to download images in the gray bar at the top of the message
3. Click “Add Sender to Safe Senders List”
Yahoo
1. Open the email in your inbox
2. Click on the sender’s email address
3. Click “…”
4. Choose “Add to contacts”
5. Add additional information if needed
6. Click save to finish
Windows Live Mail
1. Open the email in your inbox
2. Click on the sender’s email address
3. Click “Add”
4. Add additional information if needed
5. Click save to finish
AOL
1. Click “Contacts” in the left toolbar
2. Click “New Contact”
3. Add contacts information
4. Choose “Add Contact” to save